In a letter obtained by the Guardian at the time, the commission’s executive director, Tim Miller, said he was “yet to see proper evidence of the effectiveness” of Gamstop. ![]() Such promotional emails have been a common feature of several regulatory rulings against gambling companies including Sky Bet and LeoVegas. This meant that addicts who signed up in an effort to curb their habit might still be bombarded with direct marketing emails. The commission said it was concerned that Gamstop did not synchronise its list of registered users with companies’ promotional mailing lists. ![]() In May last year, five months after Gamstop’s unofficial launch, the commission warned the industry trade body, the Remote Gambling Association (RGA), of specific failings in the system. The Gambling Commission, which regulates the industry, is expected to announce the requirement as soon as this week, after satisfying itself that concerns about the scheme’s effectiveness have been dealt with.Įarlier investigations, including by the Guardian, revealed flaws in the self-exclusion scheme which allowed problem gamblers to bypass self-imposed blocks.
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